What are the symptoms?

The primary symptoms of coronavirus according to the NHS are:

  • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

What should I do if I have the symptoms?

If you are showing symptoms, do not leave your home. The current guidance from the government is to self isolate for a period of 7 days from when the symtoms first occur. If, after 7 days, you do not have a high temperature, you no longer need to self-isolate. If you still have a high temperature, you will need to continue to self-isolate until your temperature returns to normal.

For further advice, use the online 111 coronavirus service

What should I do if someone in my household has the symptoms?

If someone else in your household is showing the symptoms of coronavirus, all other occupants must self-isolate for a period of 14 days. If they subsequenty show symproms themselves, they must then self-isolate for a period of 7 days from when they first showed symptoms.

What can I do to help prevent myself or anyone I live with contracting coronavirus?

The current guidance from the NHS is as follows:

  • Wash your hands with soap and water often – do this for at least 20 seconds
  • Use hand sanitiser gel if soap and water are not available
  • Wash your hands as soon as you get back home
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Put used tissues in the bin immediately and wash your hands afterwards
  • Do not touch your eyes, nose or mouth if your hands are not clean

Can I go out or do I have to stay at home?

 As of 23rd March, everyone is required to remain at home at all times, except for the following reasons:

  • Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible.
  • One form of exercise a day, for example a run, walk, or cycle - alone or with members of your household.
  • Any medical need, or to provide care or to help a vulnerable person.
  • Travelling to and from work, but only where this absolutely cannot be done from home.

These four reasons are exceptions - even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

Can I go to work?

There is not currently a ban on going to work, however, where possible, arrangements should be made to work from home. Where this is not possible, employers should be taking suitable measures to help minimise the risk of spreading the virus.

Can my pet get coronavirus?

 At present, there is no evidence that companion animals/pets such as dogs and cats can be infected with coronavirus.

Can I get my car MOT'd while the measures are in place?

It is still a legal requirement for a motor vehcile to have a valid MOT. MOT stations are able to continue operating at present, so you are still able to book in an MOT should it expire during the current restrictions. It has been announced that if your MOT is due from 30th March, you will receive an automatic 6-month extension, however, your vehicle must be kept in a roadworthy condition.

Can I get items delivered from the local shops?

Many local food stores are offering a delivery service. We are currently compiling a list of those that are and what the arrangements are to organise a delivery, which will be published in due course. If you are a local shop offering a delivery service, please e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. with the details so we can add you to the list.

Are waste collections still going ahead?

At present, Canterbury City Council are operating a normal waste collection service with the exception of the garden waste service which has been suspended.

To get the latest update on the coucil services, please check their service status page

I want to be more proactive in helping others - what can I do?

On 24th March, the Health Secretary, Matt Hancock launched a campaign to recruit 250,000 volunteers, people in good health, to help the NHS, for shopping, for the delivery of medicines and to support those who are shielding to protect their own health.

If you would like to sign up as a volunteer, please go to https://www.goodsamapp.org/NHSvolunteerresponders